Up to $500 Gift Card when you join*
Dedicated Customer Care Manager from day one
Qualified, experienced Support Workers
Inside this guide, you’ll find:
Wherever you are in your home care journey, we tailor our information and support to your unique needs. We’ll help guide you through your options and next steps, so you can get the right home care support to keep living safely and happily in your own home.
Thinking about home care but not sure where to start? We’ll explain how the Support at Home program works, what support may be available and guide you through the next steps.
Waiting for your funding doesn’t mean you have to wait for advice. Speak with our team today and we’ll help you understand your options so you’re ready to get started when your funding becomes available.
Congratulations on receiving your funding. We’ll help you make the most of your budget, tailor services to your needs and get your support in place as quickly as possible.
Not getting the support you deserve? Switching providers is easier than many people realise. We’ll manage the transition for you and help ensure your care continues without unnecessary disruption.
When it comes to home care, choosing the right provider matters. At HCA Home Care, we combine the personal support of a dedicated local team with the experience of one of Australia’s leading healthcare providers, giving you confidence that your care is in trusted hands.
Your dedicated local Customer Care Manager will take the time to understand your needs, coordinate your services and remain your single point of contact as your care evolves.
Questions don’t always come during business hours. Our dedicated support line is available whenever you need advice or assistance.
Our care team includes qualified, compassionate professionals committed to delivering high-quality support that helps you maintain your independence.
Your dedicated local Customer Care Manager will take the time to understand your needs, coordinate your services and remain your single point of contact as your care evolves.
With more than 50 years of healthcare experience, Healthcare Australia brings trusted clinical expertise and nationwide resources to every customer we support.
Whether you’re looking for fully managed support or a more flexible approach, we’ll help you choose the option that best suits your needs and preferences.
Our dedicated onboarding team will guide you through each stage, reducing paperwork, explaining what is required and helping you avoid unnecessary delays or repetition.
Speak with our team about your situation, funding and the support you are looking for.
We’ll work with you to create a personalised plan, select your services and organise your schedule. We’ll arrange suitable workers and make sure they have the information needed to support you safely and respectfully.
Once your services begin, your Customer Care Manager will remain available to answer questions, respond to requests and adjust your care when needed.
From clinical care to everyday support, HCA Home Care provides reliable, personalised services delivered by qualified healthcare professionals and experienced Support Workers.
Professional healthcare services delivered in your home to help you stay healthy, manage ongoing conditions and maintain your independence.
Support that helps you stay active, connected and confident in your daily life.
Practical assistance with everyday tasks so you can continue living comfortably and safely at home.
Whether you’re ready to arrange your home care services, or are still exploring options, we can help.
We’re here to assist you with any inquiries and provide personalised support for your needs.
Get in touch with us.
From 1st February 2026 – Sign up with HCA as your home care provider and receive up to a $500 gift voucher*.
T&Cs apply