Why Choose HCA Homecare
When someone comes to your home, you need to trust who they are and who stands behind them.
Trusted since 1972
Over 50 years of experience supporting Australians to live safely and independently at home.Dedicated Local Customer Care Manager
Every customer is partnered with a dedicated Customer Care Manager who provides in-depth assessments, ongoing support, and regular reviews to ensure your care plan stays relevant as your needs change.Consistent, Reliable Care
Dependable support from a team you can trust, delivered when you need it most.24/7 Support Line
Help is always just a phone call away, whenever you need advice or support.Carefully Matched Care Team
We thoughtfully match you with carers who suit your needs, preferences, and personality.Download our Free Guide
Want to learn more about the benefits of choosing HCA Homecare as your Provider? Download our free guide today. Download Free GuideSound like the right fit for you? Get in touch with our friendly team!
Support for every stage of the journey
Who we support
Everyone’s path into home care looks a little different. Whether you are exploring home care for yourself or supporting a loved one through the process, our team is here to guide you. From understanding how the system works to getting services started or changing providers, we help make each step clearer and easier.
We support people who are:
Just getting started
Waiting to receive funding
Just received funding
Looking to switch providers
Where to begin
Get started in 4 easy steps!
1. Speak with our local team
Start with a friendly conversation with our local care team. We take the time to understand your situation, answer your questions, and help you understand what funding or support options may be available.
2. Plan your care
Together we design a personalised care plan based on your needs, goals, and preferences. Your dedicated Customer Care Manager will guide you through the services available and help organise the right support.
3. Begin with confidence and claim your $500 gift card*
Once everything is in place, your carefully matched support workers will begin delivering services in your home. We make sure the start of care feels smooth, comfortable, and well organised. You will also receive a $500 gift card when you sign up with us. View Terms and Conditions here.
4. Ongoing support as things change
Your Care Partner remains your point of contact as your needs evolve. We regularly review your services and make adjustments, so your care continues to work for you.
Support that fits your life
From everyday help around the home to nursing and allied health services, our team can tailor a care plan to suit your needs, goals, and funding.
Social Support
Gardening
Meal
Preparation
Shopping
Support
Medication Support
Nursing
Allied Health Support
Respite Care
Modifications & Maintenance
Cleaning
Personal Care
Transport
Get your Free Home Care Guide
Learn how funding works, what services are available, and how to get started with HCA Homecare. A friendly member of our team will be in touch to discuss your situation and answer any questions you may have.
★★★★★
Reviews
Why our clients place their
trust in us for exceptional care
★★★★★
Been with them for many years
HCA has always met my needs and explains my options and what is available to me with my funding. Have been with them for many years and am very happy with their service.
★★★★★
Professionalism and friendliness
Thank you for the care, understanding, professionalism and friendliness shown to me by all the staff.
★★★★★
Dedicated & caring
I think the staff are very dedicated & caring & do their best to offer an excellent service. I would like to offer my thanks to them.
★★★★★
I am very happy
I am very happy with the service and the quality of that service. So far Nothing is too much trouble.
★★★★★
Can’t help you enough
Very happy though with the amazing service.. phone staff can’t help you enough.
★★★★★
Great empathy and respect
I was treated very professionally and with great empathy and respect which I truly appreciate.
Home Care can be confusing, we can help
Whether you’re new to home care or have been receiving funding for a while, our team will guide you through your options and help you find the support that suits your needs. If your current provider is not meeting expectations, you can make a change, and we’ll ensure the transition is seamless.
With HCA you can expect:
- A Customer Care Manager
- Carefully matched support workers
- Clear guidance on your funding
- A smooth transition to our team
And for a limited time:
- A welcome gift worth up to $500*
- A complimentary nurse assessment
*T&Cs Apply.