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Unspent Funds in Support at Home

Aged Care
31st October 2025

Some Home Care customers may have unspent funds available with their Support Home funding. Here’s what you need to know about Unspent Funds.

What are unspent funds?

Unspent funds are the left over money that you haven’t spent on goods, services or fees.

Unspent funds accumulate when you haven’t utilised your full funding allowance. These funds are then available to be used on services, goods and fees.

You can carry over unspent funds from each quarter up to a limit of $1,000 or 10% of your quarterly budget (whichever is greater).

How can you use your unspent funds?

You can use your unspent funds on the services you receive through your Support at Home funding.

  • Domestic Care: Would you like some extra help around the home with tasks like cleaning or preparing meals?
  • Personal Care: We can assist you with showering, dressing or grooming
  • Transport: We can arrange to drive you to and from appointments. This may be more convenient for you than asking friends and family for a lift
  • Social Support: If you would like to get out and about in the community more, we can arrange someone to take you and accompany you
  • Respite Care: Do you currently receive support from a family member or friend? Your unspent funds may cover these services so you can spend more time with your loved ones doing the things you want to do.
  • Shopping: Do you need some assistance with grocery or running errands? We can arrange for your Support Worker to accompany you to lend a pair of hands.

Before accessing additional funding schemes, such as the Assistive Technology and Home Modifications (AT-HM) Scheme, you must first use any unspent funds.

 

What about unspent funds from a Home Care Package?

If you’re moving from a Home Care Package to Support at Home, any leftover funds will carry over to your Support at Home budget. There is no maximum cap on the amount of unspent funds you can  carry over from your Home Care Package.

You can apply these carried-over funds toward approved purchases like assistive technology or home modifications, or use them to supplement your quarterly Support at Home budget after it’s been fully spent.

How can you find out more about your unspent funds?

You can talk to your Care Partner to find out if you have unspent funds available to use and what the best course of action would be to use them.

Need help from HCA?

Want to speak to a specialist? Contact us today.

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