How it works
Understand the steps, fees, and support available to access Support at Home funding.
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Support services
Our support services that help you thrive
Social Support
Get out and about or take part in community events with the help of our Support Workers.
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Gardening
Keep your garden in tip top condition with regular maintenance thanks to our dedicated team.
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Meal Preparation
Ensure you have high-quality nutritious meals in your own home.
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Shopping Support
Manage your household shopping with the help of our Support Workers.
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Medication Support
We’ll ensure that the right medication is always taken at the right time.
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Nursing
Get the nursing support you need from qualified and reliable nursing staff.
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Allied Health Support
We can arrange appointments with Occupational Therapists, Physiotherapists, Speech Pathologists and Podiatrists.
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Respite
We can support you or your regular carer to take a break when needed or arrange support over holiday periods.
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Modifications and Maintenance
We can support you with requests for home modifications through your Support at Home funding, our team are experienced and knowledgeable in this support.
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Cleaning
An extra pair of hands to help keep your home as clean and tidy as you like.
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Personal Care
Help with your personal activities such as grooming and daily activities.
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Transport
We can take you to and from appointments or outings as needed.
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How HCA Home Care can help you use your Support at Home funding
Once your Support at Home funding is approved, HCA Home Care can help you plan how to use it across the services you need most. We can support you with:
- Understanding what your approved funding covers
- Matching HCA Home Care in-home care services to your support plan
- Prioritising services within your quarterly budget
- Supporting your transition if you are switching from another provider
Get comprehensive Support at Home services with HCA Home Care
HCA Home Care keeps the process simple, so you know what happens next and how homecare services in Australia will be arranged.
Step 1: Speak with HCA Home Care about your needs
Tell us what you need help with, how often you may need home support services and what would make day-to-day life easier for you.
Step 2: Review your approved services or private care requirements
If you have Support at Home funding, HCA Home Care can review the services included in your plan. If you are paying privately, we can talk through your requirements and help identify suitable services.
Step 3: Match with suitable Support Workers
HCA Home Care considers your care needs, preferences and routine when matching you with the right Support Workers. This helps ensure a more consistent and effective care experience.
Step 4: Build a flexible care schedule
We organise your services into a schedule that works with your regular routine. Your care may include regular weekly visits, short-term support or a mix of services at different times.
Step 5: Review and adjust services as your needs change
Your support can be assessed and modified if your health, mobility, routine or care needs change. HCA Home Care works with you to keep your services relevant and manageable over time.
Making a measurable difference
See the impact we make every day
68
+
Homes cleaned every month
5,000
+
Meals prepared annually
100
%
Perfect Match
Need help from HCA?
Want to speak to a specialist? Contact us today.
FAQs
What are Support at Home services?
Support at Home services are in-home aged care supports that allow eligible older Australians to continue living at home. They can cover a range of needs, from health-related care to social connection and assistance with household tasks.
What homecare services does HCA Home Care provide?
HCA Home Care provides homecare services that support independence, health and wellbeing. This may include personal care, allied health, medication support, travel, respite care and social support. HCA Home Care can also assist with cleaning, gardening, shopping, meal preparation, home maintenance and home modifications.
Can I use Support at Home funding for HCA Home Care services?
Yes, if HCA Home Care’s aged care services at home align with your approved plan. Our friendly team will help you understand what your funding can be used for, choose services that align with your goals and arrange care within your available budget.
What is the difference between clinical support and everyday living support?
Clinical support relates to your health and wellbeing, such as nursing, physiotherapy, occupational therapy or podiatry. On the other hand, everyday living support covers activities that help keep your home safe and manageable, such as cleaning, groceries, meal preparation and general home upkeep.
Social Support
Homecare services
designed around your needs
HCA Home Care provides flexible Support at Home services to help older Australians live safely, independently and comfortably at home. Our team can work with you to create a care plan that fits your needs and routines.
We also help you understand your options and adjust your support as your circumstances change. From occasional assistance to ongoing care, HCA Home Care is here to support daily life at home with confidence.