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Care Connections

Stay connected, learn something new and enjoy social activities from home

Great home care is more than help around the house. It’s also about staying social, active and getting to do the things you enjoy. That’s why we created Care Connections, a series of online group activities exclusively for our HCA Home Care customers. Through these virtual events you’re able to:

  • Discover new hobbies and interests
  • Keep your mind and body active
  • Join from the comfort of home

Want to learn more about HCA Care Connections?

Explore Care Connection Online Events Available to Our Customers

Sewing Club

Join our friendly Sewing Club to connect, create and share your love of sewing. At the first session, participants can decide whether to work together on a shared pattern—perhaps creating items to donate to a chosen charity—or bring along their own projects to work on and discuss. Members are also encouraged to share favourite pieces, techniques and sewing stories from over the years. All experience levels are welcome.

Write a Love Letter

Take part in a gentle, supportive session where you can write a heartfelt letter to or about someone special. The letter may honour a loved one who has passed away or help you feel connected to someone from whom you are separated due to residential care. With thoughtful guidance, you can express treasured memories, feelings and words you would like to share. There is no pressure to read your letter aloud—this is a personal opportunity to reflect, remember and connect.

Drawing

Anyone can learn to sketch! Spend an hour with our talented presenter and discover how simple shapes, shading and composition come together to create a drawing. In this relaxed, beginner-friendly session, you’ll be guided step by step to build your confidence and creativity. Join us each month to practise new techniques, develop your skills and enjoy the art of sketching.

Using your Tablet & Smartphone

Build confidence using your tablet or smartphone in this friendly, easy-to-follow session. Learn practical skills such as navigating your device, adjusting settings, connecting to Wi-Fi, using apps, sending messages, making video calls, taking photos and staying safe online. Bring your device and questions—beginners are welcome, and guidance will be provided at a comfortable pace.

Other Cultural Group/ Days of Significance

Celebrate and learn about diverse cultures and significant days in this welcoming and inclusive session. Participants are invited to explore traditions through stories, traditional dress, food, music and dance, while discussing the importance of family, community and cultural identity. Everyone is welcome to share their own experiences, ask respectful questions and discover what makes each culture unique.

Smartphone Photography

Build confidence using your smartphone camera in this friendly, practical series. Learn to navigate camera settings, compose and take better photos, make simple edits, organise your images, and share them safely with family, friends, the group or on social media. Sessions will also explore privacy choices and how to turn favourite photos into prints, albums and personalised gifts. Suitable for beginners; bring your charged smartphone.

Book Club

Join our friendly virtual Book Club each month to discover new stories and share the joy of reading. We’ll choose a book to enjoy before each session, then come together for a relaxed discussion about its characters, themes, favourite moments and the ideas it inspired. Share your thoughts, hear different perspectives and recommend books for future meetings. Everyone is welcome—there are no right or wrong answers, and you can participate as much or as little as you like.

Trivia

Enjoy a fun and friendly virtual trivia session from the comfort of your own home, hosted by the HCA team. This light-hearted, social and accessible activity features two rounds of 15 questions covering familiar topics such as Australia, music, television, sport, food, nature, history, geography and general knowledge. Join in, test your knowledge and share a few laughs—everyone is welcome!

How Care Connections Work

HCA Care Connections is available exclusively to our HCA Home Care customers. Once you become a customer, your dedicated Customer Care Manager can help you find and register for sessions that interest you. Already a customer with HCA? Reach out to your Customer Care Manager for more information.

1

Become an HCA Home Care customer

Join HCA Home Care and you’ll be assigned a dedicated Customer Care Manager to support you with all of your Home Care services including joining our Care Connections if you’d like to participate.

2

Choose a session

Explore the upcoming Care Connections sessions listed above and find an activity you’d like to join.

3

Register your interest

Contact your Customer Care Manager and let them know which session you’d like to participate in, they will help you with your registration. *Be sure to add the date and time to your personal calendar.

4

Create a Zoom account

You will receive a confirmation email from Zoom. Open that email, click the link and follow the instructions to sign-up for an account (it’s free to create an account)

5

Join your Care Connection session

When it’s time for your session, simply open the confirmation email and click the link. From there, you’ll be able to sign into the Zoom account you created earlier and join the session.

What Do I Need to Join?

You’ll Need:

  • A phone, tablet or computer with a camera
  • An internet connection
  • A Zoom account (it’s free and easy to join)
  • The confirmation email you received containing the link required to join the session

 

Zoom is a free, secure way to join online events. You can ask your Customer Care Manager for help if required.

Benefits of HCA Care Connections

Connect with others

Meet new people, share experiences and enjoy meaningful conversations. You’ll have the chance to learn from others and build genuine connections.

Try something new

Step outside your usual routine and try something you’ve never done before. Learn a new skill, challenge yourself and experience something a little different.

Join from anywhere

Take part in these events from the comfort of your own home, without the need to travel. Simply join online and be part of the group wherever you are.

Support your wellbeing

Enjoy activities and social connection that support your physical, mental and social wellbeing.

Frequently asked questions

Have questions about HCA Care Connections? This section covers common questions participants may have about joining, what to expect and how the sessions work.

 

What is HCA Care Connections?

HCA Care Connections is a virtual,  group activity program that gives our customers an opportunity to connect, participate and enjoy meaningful activities with others from the comfort of home.

Who can join?

HCA Care Connections program is available to all of our customers.

Do I need to be good with technology?

Not at all. Sessions are held online via the Zoom app or zoom.com.  Zoom is a free and safe way to host and attend online events. We strongly encourage you to sign-up with Zoom as it makes joining our Care Connection sessions quicker and easier. Your Customer Care Manager can help you get signed up if you need assistance.

What can I expect when I join?

You can expect a friendly, welcoming group where you can meet others, learn something new, chat, and take part at your own pace. There’s no pressure to participate in everything; just come along and enjoy being part of the group.

Can I use my Home Care hours to attend?

Eligible participants may be able to use their available Home Care hours to participate in Care Connections. This will depend on your individual package and applicable funding requirements.. Contact your Customer Care Manager to find out more.

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