Who We Are

Home ▸ About Us ▸ Who We Are

About HCA Home Care

For more than 50 years, Healthcare Australia has been helping Australians access quality healthcare and support. Today, HCA Home Care brings that experience into the home, helping older Australians live independently, confidently and safely in the place they know best.

Our difference is the people behind your care. From your dedicated local Customer Care Manager to experienced Support Workers and clinical teams, you’ll have a connected team around you who understands your needs and is there when you need them.

Get a FREE consultation

Over 50 Years of Healthcare Experience

Healthcare Australia began as a nursing agency in Melbourne in 1972. Since then, we’ve grown into one of Australia’s leading healthcare organisations, supporting communities across healthcare staffing, education and care.

That history gives HCA Home Care something different. We know healthcare, we know what makes a great care professional, and we have decades of experience building and supporting healthcare workforces across Australia.

Today, we bring that expertise together with dedicated local Home Care teams to provide personalised support that helps older Australians continue living life on their terms.

Get A FREE Consultation

A Team Around You

At HCA Home Care, you’re supported by an experienced team who work together to make sure your care is personal, coordinated and reliable. From your dedicated Customer Care Manager to experienced Support Workers and clinical professionals, you’ll have the right expertise around you as your needs evolve.

We recruit and train our own care teams, drawing on more than 50 years of healthcare workforce experience. Our Support Workers are experienced in providing care at home, with ongoing training and support to help them deliver safe, reliable and personalised care.

Your Customer Care Manager

Your dedicated local Customer Care Manager gets to know you, coordinates your services and remains your consistent point of contact.

Experienced Support Workers

Our qualified and experienced Support Workers understand what it takes to provide quality care in your home, while respecting your independence, routine and preferences.

Clinical Expertise

Our nurses and clinical teams provide additional expertise when needed, helping ensure your care reflects your health needs as well as your everyday goals.

Support Behind the Scenes

Our Service Delivery team supports and manages our workforce, including training and development, so the people providing your care have the skills and support they need to do their best work.

Why Choose HCA?

Local, Personal Support

Your dedicated local Customer Care Manager takes the time to understand your needs, coordinate your services and remain your single point of contact.

24/7 Assistance

Our dedicated support line is available whenever you need advice or assistance.

Qualified, Experienced Support Workers

Our care team includes qualified, compassionate professionals committed to delivering high-quality support that helps you maintain your independence.

Backed by Healthcare Australia

More than 50 years of healthcare experience, backed by trusted clinical expertise and nationwide resources.

Flexible Management Options

Choose from fully managed or self-managed support to suit your preferences and level of involvement.

Care That Grows With You

Access a wide range of home care services that can adapt as your needs change, helping you continue living safely and independently at home.

Care That Feels Personal

No two people need the same support. That’s why our approach starts with understanding you, not simply the services you need.

We Get to Know You

Your needs, preferences, routine and goals help shape how your support is delivered.

We Keep Care Connected

Your Customer Care Manager, Support Workers and wider care team work together so your care feels coordinated and consistent.

We Adapt With You

Your needs can change over time. We’ll work with you to review your support and make changes when they’re needed.

We’re Here When You Need Us

With local teams and 24/7 assistance, you have support available beyond your scheduled services.

What life looks like with HCA

Social Support in QLD

Trivia in VIC

Lunch in VIC

Ready to Discuss Your Home Care Options?

Whether you’re ready to arrange your home care services, or are still exploring options, we can help.

Call HCA Home Care Download Free Guide

Services to Support Your Independence

From clinical care to everyday support, HCA Home Care provides reliable, personalised services delivered by qualified healthcare professionals and experienced Support Workers.

Clinical Care

Professional healthcare services delivered in your home to help you stay healthy and independent.

Learn more

Services include:

Nursing Care

Personal Care

Allied Health & Therapeutic Services

Nutrition

Care Management

Restorative Care Management

Independence

Support that helps you stay active, connected and confident in your daily life.

Learn more

Services include:

Transport

Respite

Therapeutic Services

Social Support & Community Engagement

Assistive Technology & Home Modifications

Everyday Living

Practical assistance with everyday tasks so you can continue living comfortably and safely at home.

Learn more

Services include:

Home Maintenance & Repairs

Meals

Domestic Assistance

Explore All Services

Download Your FREE Information Guide

Download Your Free Guide

Inside this guide, you’ll find:

Support at Home funding options available
Services you can access with your funding
The benefits of choosing HCA Home Care
How we can help maximise your funding
Answers to FAQs about Support at Home

About HCA Home Care