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Why Choose HCA Home Care
The right people make all the difference to your care.
At HCA Home Care, you have an experienced team around you, from your dedicated local Customer Care Manager and qualified Support Workers to nurses and clinical professionals when you need them.
We take the time to get to know you, what’s important to you and how you like to live. Whether you need a little help around the home or more involved care, you’ll have people you know and trust there to support you, with more than 50 years of healthcare experience behind them.
Why Choose HCA?
Local, Personal Support
Your dedicated local Customer Care Manager takes the time to understand your needs, coordinate your services and remain your single point of contact.
24/7 Assistance
Our dedicated support line is available whenever you need advice or assistance.
Qualified, Experienced Support Workers
Our care team includes qualified, compassionate professionals committed to delivering high-quality support that helps you maintain your independence.
Backed by Healthcare Australia
More than 50 years of healthcare experience, backed by trusted clinical expertise and nationwide resources.
Flexible Management Options
Choose from fully managed or self-managed support to suit your preferences and level of involvement.
Care That Grows With You
Access a wide range of home care services that can adapt as your needs change, helping you continue living safely and independently at home.
Better Supported Care
Good home care relies on more than the person who arrives at your door. It takes a connected team behind them.
At HCA Home Care, we directly employ and support our care workforce, with dedicated teams helping with recruitment, training, rostering and service delivery. Our own training organisation also allows us to continue developing and upskilling our workforce.
For you, that means your Support Workers have a wider healthcare team behind them, while your Customer Care Manager remains there to coordinate your care and help when something needs to change.
Care Built Around You
Your care should fit into your life, not the other way around.
We take the time to understand what matters to you, from the support you need to your routines, preferences and goals. Your Customer Care Manager then works with you to coordinate services and keep your care working as your needs change.
Whether you need help with everyday tasks, independence support or more complex clinical care, we can bring different services together around you.
Experience You Can Rely On
50+ Years
Australian healthcare experience
Dedicated Support
Your own local Customer Care Manager
24/7 Assistance
Support available to existing customers
Experienced Workforce
Qualified care teams backed by Healthcare Australia
Support From the Start
We know getting home care organised can involve a lot of information, decisions and paperwork. You don’t have to navigate it all by yourself.
When you’re getting started with HCA Home Care, our team can help you understand the process, talk through your funding and services, and guide you through setting up your care.
Once your services are underway, your dedicated Customer Care Manager becomes your ongoing point of contact, so you know who to turn to when you have a question or need something changed.
What life looks like with HCA
Ready to Talk About Your Home Care?
Our experienced team is here to answer your questions, understand what you need and talk about how HCA Home Care can support you.