Healthcare Australia Homecare – Refer a Friend Program Terms & Conditions

Effective Date: January 1, 2025
End Date: December 31, 2025

1. Program Overview

Healthcare Australia’s Homecare division (“HCA Homecare”) is offering a referral incentive to existing clients who refer friends or family members to become new HCA Homecare package clients.

If the referred person signs up for a Homecare Package and becomes an active HCA Homecare client, both the referrer and the new client will receive a $200 gift voucher.

2. Eligibility

• The referrer must be a current HCA Homecare client at the time of making the referral.
• The referred person must be a new client, not previously associated with HCA Homecare.
• The referral is only valid if the referred client is not introduced via any third party, including but not limited to CareAbout or Aged Care Decisions.
• The referral must be disclosed to HCA Homecare within two (2) months of the referred client signing up.
• This program cannot be used in conjunction with any other offer or incentive.

3. Referral Process

• The referrer must inform HCA Homecare of the referral by emailing or calling their Customer Care Manager or our central enquiries team.
• Alternatively, the referred client can mention the referrer’s full name during their onboarding process.
• The onus is on the referrer or the referred client to advise HCA Homecare of the referral within the eligibility window for the reward to be triggered.

4. Incentive Payment

• Once the referred client has been onboarded and verified as an eligible Homecare Package client, both the referrer and the new client will each receive a $200 gift voucher.
• Vouchers will be issued within 30 days of verification.
• The reward is non-transferable and cannot be redeemed for cash or exchanged for any other benefit.

5. General Conditions

• HCA Homecare reserves the right to modify, suspend, or terminate the program at any time without prior notice.
• In the case of multiple referrals for the same person, the reward will only be issued to the first valid referral received.
• Any suspected abuse of the program, including false or self-referrals, will result in disqualification from the program.
• Participation in the program constitutes acceptance of these Terms and Conditions.

For questions regarding the program, please contact our team at homecare.intake@healthcareaustralia.com.au or call 1300 422 111

Healthcare Australia Homecare – $200 Sign-On Bonus Terms & Conditions

Effective Date: January 1, 2025
End Date: December 31, 2025

1. Program Overview

Healthcare Australia’s Homecare division (“HCA Homecare”) is offering a $200 gift voucher to new clients who join HCA Homecare and mention the “Sign-On Bonus” offer at the time of signing up.

This incentive is designed to welcome new Homecare Package clients and is available for a limited time only.

2. Eligibility

• The offer is open to new clients only who sign a Homecare Package Services Agreement with HCA Homecare between January 1, 2025 and December 31, 2025.
• To be eligible, the client must explicitly mention the “Sign-On Bonus” at the time of signing up.
• The offer is not valid for clients referred or introduced via third parties, including but not limited to CareAbout or Aged Care Decisions.
• Clients must notify HCA Homecare of their intention to claim the bonus within two (2) weeks of signing up.
• This offer cannot be used in conjunction with any other promotion, offer, or incentive.

3. Claim Process

• Clients must inform their Customer Care Manager or HCA Homecare representative of the offer during the sign-up process.
• Claims submitted after the two-week period following sign-up will not be eligible.
• The onus is on the client to ensure the offer is claimed correctly and within the required timeframe.

4. Gift Voucher Fulfilment

• Once the client’s eligibility is confirmed, and they are successfully onboarded as a HCA Homecare client, a $200 gift voucher will be issued.
• Vouchers will be distributed within 30 days of verification.
• The reward is non-transferable, non-exchangeable, and cannot be redeemed for cash.

5. General Conditions

• HCA Homecare reserves the right to modify, extend, or cancel this offer at any time without notice.
• Only one sign-on bonus is permitted per new client.
• Any suspected misuse or misrepresentation of the offer may result in disqualification.
• Participation in the offer constitutes acceptance of these Terms and Conditions.

For further enquiries, please contact our team at homecare.intake@healthcareaustralia.com.au or call 1300 422 111