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About HCA Home Care Australia

For more than 50 years, Healthcare Australia has been helping Australians access quality healthcare and support. Today, HCA Home Care brings that experience into the home, helping older Australians live independently, confidently and safely in the place they know best.

Our difference is the people behind your care. From your dedicated local Customer Care Manager to experienced Support Workers and clinical teams, you’ll have a connected team around you who understands your needs and is there when you need them.

Care You Can Feel Confident In

Choosing a home care provider means trusting someone to support you or someone you love in the place that matters most: home. 

That’s why we believe great care starts with getting to know you. From your dedicated Customer Care Manager to the people delivering your services, we work together to provide care that feels personal, reliable and centred around what matters to you.

Explore more about who we are, how we deliver care and the standards behind the support we provide.

Learn More About HCA Home Care

There’s a lot that goes into providing great care at home. Explore the pages below to learn more about who we are, the people who may support you in your home, how we deliver your care, and the quality and safety standards behind everything we do.

Who We Are

Learn more about HCA Home Care, our story and how Healthcare Australia has grown from a nursing agency established in 1972 to a national healthcare organisation.

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Why Choose HCA Home Care

Discover what makes HCA Home Care different, from your own Customer Care Manager to our experienced care teams and the wider healthcare expertise behind your care.

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How We Deliver Care

See how we bring your care together around you, from understanding your needs and building your care plan to coordinating services and supporting you as your needs change.

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Our Locations

Home care should feel local. Explore where HCA Home Care operates and find the team supporting customers in your area.

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Quality & Safety

Your safety, wellbeing and confidence in your care matter. Learn about the standards, processes and safeguards that help us deliver high-quality care.

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Blogs

Explore helpful information, practical advice and the latest updates about home care, Support at Home and living well at home.

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Our Difference

Your Own Customer Care Manager

You’ll have a dedicated Customer Care Manager who gets to know you and is there to help keep your care connected and working well for you.

Experienced Care Teams

Our care teams have access to ongoing training and development, helping us provide skilled, reliable support around your individual needs. 

24/7 Support

Existing HCA Home Care customers have access to our 24/7 support line when assistance is needed outside normal business hours. 

50+ Years in Healthcare

Healthcare Australia has been supporting Australians since 1972, bringing decades of healthcare experience and expertise to the care we provide today.

Here When You Need Us

Whether you’re looking for care now, exploring your options or helping someone you love, our team is here to answer your questions and help you find the right support. 

Healthcare Australia Pty Ltd

Our Services

Clinical Care

Independence

Your Situation
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I Have Support at Home Funding
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Home Care Explained
How Support at Home Works
Gardening
Support at Home Funding Levels
Support at Home Fees & Costs
Grandfathered Home Care Packages
Eligibility & Aged Care Assessments
Commonwealth Home Support Program (CHSP)
Choosing a Home Care Provider
Home Care FAQs
About Us
Who We Are
Why Choose HCA Home Care
How We Deliver Care
Locations
Quality & Safety
Blogs

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