Aged Care Transport Services

HCA Home Care provides elderly transportation services to support your day-to-day routine and help you stay active. This includes transport to medical appointments, social outings, community activities and shopping trips. A Support Worker can assist throughout the journey, including getting in and out of the vehicle, navigating locations and providing support during the outing if required.

Yes, our transportation services for the elderly may be funded through the Support at Home program, depending on your eligibility and approved care plan. Funding is based on your individual needs and may include transport that supports access to healthcare, essential services and community participation. Our team can explain how this works within your plan and help you understand the available options.

Transport services focus on assisting with everyday travel, so they do not include emergency medical transport, ambulance services or specialised medical transfers. Long-distance travel outside your local area may also fall outside standard support and require separate arrangements. If additional services are needed, our team can help you explore suitable options.

Transport can be arranged to match your routine, whether you need regular weekly trips, transport for recurring appointments or occasional support for outings and errands. Your schedule can be updated over time to reflect any changes in your routine or support needs.

Transport is usually provided using a Support Worker’s vehicle, which is maintained to a high standard for safety and comfort. Vehicles are suitable for everyday travel such as appointments, shopping and outings. If you have specific mobility requirements, our team can discuss options to ensure the transport arrangement suits your needs.

Taxi vouchers may also be available, depending on your approved supports and transport needs.

Yes, support is provided throughout the entire trip, not just the drive itself. This can include help getting in and out of the vehicle, carrying items, navigating locations and providing assistance during the activity if needed. The goal is to make the entire experience as smooth and manageable as possible.

Yes, transport is often included alongside other services such as social support, shopping assistance or personal care. Combining services allows for a more coordinated approach, so multiple needs can be managed within a single care plan.

To access elderly transportation services, contact our team to discuss your routine and travel needs. We’ll go through your schedule, identify where support would help and organise transport that fits around your regular activities and appointments.

You can also explore our full range of home care services to see how transport support can fit into your broader care plan. If you prefer more flexibility, you can also pay privately.