How it works
Understand the steps, fees, and support available to access your Home Care Package.
Check your postcode
To see if we service your area.
Shopping Support
Shop with confidence and support
We support our customers to continue getting out and about as much as they can, so we have Support Workers who can accompany you as you do your weekly shop. It can relieve the burden of asking family or friends to help running these errands and can also be an outing to get into the community.
What’s included with Shopping Support?
Shopping Support covers a variety of tasks, including:
Transport to and from shops
Assistance with carrying bags, loading and unloading cars
Our featured services
Support when it matters most
Discover our specialised services tailored to help you stay comfortable, independent, and supported in the moments that matter most.
Medication Support
Allow us to manage the medication you need to ensure the right medication is always taken at the right time.
Read more
Nursing
Get the nursing support you need from qualified and reliable nursing staff.
Read more
Allied Health Support
Keep your garden in tip top condition with regular maintenance thanks to our dedicated team.
Read more
Respite
We can support you or your regular carer to take a break when needed or arrange support over holiday periods.
Read more
Modifications and Maintenance
We can support you with requests for home modifications through your home care package, our team are experienced and knowledgeable in this support.
Read more
View all Home Care services
Read more
Ready to find the support that’s right for you? Contact us today for a free consultation and let’s create a plan that meets your needs.
★★★★★
Reviews
Why our clients place their
trust in us for exceptional care
★★★★★
Been with them for many years
HCA has always met my needs and explains my options and what is available to me on my package. Have been with them for many years and am very happy with their service.
★★★★★
Professionalism and friendliness
Thank you for the care, understanding, professionalism and friendliness shown to me by all the staff.
★★★★★
Dedicated & caring
I think the staff are very dedicated & caring & do their best to offer an excellent service. I would like to offer my thanks to them.
★★★★★
I am very happy
I am very happy with the service and the quality of that service. So far Nothing is too much trouble.
★★★★★
Can’t help you enough
Very happy though with the amazing service.. phone staff can’t help you enough.
★★★★★
Great empathy and respect
I was treated very professionally and with great empathy and respect which I truly appreciate.
Why HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA Home Care is assigned their own care manager as their one point of contact with HCA
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation and long history in healthcare. It means you always get the very best workers.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why Choose Healthcare Australia for Home Care
Healthcare Australia is an established, national provider of healthcare support services in Australia. Established in 1972, you can benefit from our access to the best Support Workers and Customer Care Managers by choosing HCA Home Care as your Home Care provider.