How it works
Understand the steps, fees, and support available to access Support at Home funding.
Check your postcode
To see if we service your area.
Pay Privately for Home Care
Whether you need care now while you’re waiting for government funding, want additional services alongside your funded care, or simply prefer to pay for your care directly, HCA Home Care can help.
Choose the services you need and build your care around your circumstances, with qualified, experienced care teams there to support you.
- Choose the services you need
- Flexible care around your routine
- Qualified, experienced care teams
- No government funding required
Home Care Without Government Funding
You don’t need to be receiving government funding to arrange home care. With private care, you pay directly for the services you choose, giving you another way to access the support you need at home.
Is Private Care Right for You?
Private care may suit you if you:
- Are waiting for a My Aged Care assessment or government funding
- Want additional care alongside your government-funded services
- Need short-term support, such as after a hospital stay
- Want to arrange care without going through the government funding process
With HCA Home Care, you can access everything from help around the home and personal care to nursing and allied health services. Our team can discuss what you need, services available in your area and the costs involved.
Getting Started Is Simple
You don’t need a My Aged Care assessment to arrange privately funded home care with HCA. We’ll work with you to understand what you need and organise care around your circumstances.
1
Tell Us About Your Needs
Talk to our team about the kind of care you’re looking for, how often you need it and what matters most to you.
2
Plan Your Care
We’ll discuss suitable services, availability and costs, then work with you to create a care plan around your needs and routine.
3
Start Your Care
Once everything is organised, we’ll arrange your services and care team so you can start receiving the help you need at home.
Choose the Care You Need
Whether you need a little extra help or more regular care, HCA Home Care offers a broad range of services delivered by qualified, experienced Support Workers and healthcare professionals.
We’ll work with you to choose services around your needs, preferences and how much care you want to privately fund.
Clinical Care
Nursing, allied health, nutrition and other professional healthcare services to support your health and wellbeing at home.
Services include:
Independence
Transport, respite and social support to help you stay active, connected and independent.
Services include:
Everyday Living
Domestic assistance, meals and home maintenance to make everyday life at home easier.
Services include:
Get Care While You Wait
You Don’t Have to Wait for Government Funding
If you need care now but are waiting for a My Aged Care assessment, approval or funding through the Support at Home program, you can choose to privately fund your HCA Home Care services in the meantime.
Once your government funding becomes available, our team can help you understand your options and what that means for your existing care.
Why Choose HCA Home Care?
A Local Person Who Knows You
Your dedicated Customer Care Manager takes the time to understand your needs, coordinates your services and remains your consistent point of contact.
Care Built Around You
Choose the services and level of care that suit your circumstances, whether you need occasional help, regular services or additional care alongside government-funded services.
Qualified, Experienced Workers
Our Support Workers are carefully selected, qualified and experienced, with ongoing training backed by Healthcare Australia’s own training organisation.
Clinical Support When You Need It
Our experienced nursing team provides clinical guidance and oversight to help ensure your care remains safe and responsive as your needs change.
Help Available 24/7
Existing HCA Home Care customers have access to our 24/7 support line, providing reassurance that help is available outside standard business hours.
More Than 50 Years in Healthcare
Healthcare Australia has been supporting Australians since 1972, giving you the reassurance of an experienced national healthcare provider behind your care.
Frequently asked questions
Find answers to some of the most frequently asked questions below. If you can’t find what you’re looking for, feel free to get in touch with our team and we’ll be happy to help.
Do I Need Government Funding to Receive Home Care?
No. You can choose to pay privately for home care services without receiving government funding.
Do I Need a My Aged Care Assessment to Pay Privately?
No. You don’t need a My Aged Care assessment to arrange privately funded home care. My Aged Care assessments are used to determine eligibility and needs for government-funded aged care.
Can I Pay Privately While Waiting for Government Funding?
Yes. If you need care before your assessment, approval or government funding is available, you can choose to pay privately for services in the meantime.
Can I Pay for Extra Care Alongside My Government-Funded Services?
Yes. You can choose to privately pay for additional care beyond the services you receive through your available government funding.
What Services Can I Pay for Privately?
Depending on your needs and location, HCA can provide services including domestic assistance, personal care, transport, social support, respite, nursing and allied health care.
How Much Does Private Home Care Cost?
The cost will depend on the services you choose, when they’re delivered and how much care you need. Our team can explain the applicable costs before your services begin.
What If I Receive Support at Home Funding Later?
If you receive funding through the Support at Home program, our team can help you understand your options and how your care arrangements may change.
Can I Use Private Care for a Short Period?
Depending on the services you need and availability in your area, private care may be suitable for short-term needs, such as additional help after a hospital stay or while waiting for other care arrangements.
Ready to Arrange Your Home Care?
Choose home care backed by more than 50 years of healthcare experience. With qualified care teams, dedicated support and services that can adapt as your needs change, HCA Home Care is here to help you continue living safely and independently at home.
Talk to our team about arranging private home care today.