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About HCA Home Care
For more than 50 years, Healthcare Australia has been helping Australians access quality healthcare and support. Today, HCA Home Care brings that experience into the home, helping older Australians live independently, confidently and safely in the place they know best.
Our difference is the people behind your care. From your dedicated local Customer Care Manager to experienced Support Workers and clinical teams, you’ll have a connected team around you who understands your needs and is there when you need them.
Over 50 Years of Healthcare Experience
Healthcare Australia began as a nursing agency in Melbourne in 1972. Since then, we’ve grown into one of Australia’s leading healthcare organisations, supporting communities across healthcare staffing, education and care.
That history gives HCA Home Care something different. We know healthcare, we know what makes a great care professional, and we have decades of experience building and supporting healthcare workforces across Australia.
Today, we bring that expertise together with dedicated local Home Care teams to provide personalised support that helps older Australians continue living life on their terms.
A Team Around You
At HCA Home Care, you’re supported by an experienced team who work together to make sure your care is personal, coordinated and reliable. From your dedicated Customer Care Manager to experienced Support Workers and clinical professionals, you’ll have the right expertise around you as your needs evolve.
We recruit and train our own care teams, drawing on more than 50 years of healthcare workforce experience. Our Support Workers are experienced in providing care at home, with ongoing training and support to help them deliver safe, reliable and personalised care.
Your Customer Care Manager
Your dedicated local Customer Care Manager gets to know you, coordinates your services and remains your consistent point of contact.
Experienced Support Workers
Our qualified and experienced Support Workers understand what it takes to provide quality care in your home, while respecting your independence, routine and preferences.
Clinical Expertise
Our nurses and clinical teams provide additional expertise when needed, helping ensure your care reflects your health needs as well as your everyday goals.
Support Behind the Scenes
Our Service Delivery team supports and manages our workforce, including training and development, so the people providing your care have the skills and support they need to do their best work.
Why Choose HCA?
Local, Personal Support
Your dedicated local Customer Care Manager takes the time to understand your needs, coordinate your services and remain your single point of contact.
24/7 Assistance
Our dedicated support line is available whenever you need advice or assistance.
Qualified, Experienced Support Workers
Our care team includes qualified, compassionate professionals committed to delivering high-quality support that helps you maintain your independence.
Backed by Healthcare Australia
More than 50 years of healthcare experience, backed by trusted clinical expertise and nationwide resources.
Flexible Management Options
Choose from fully managed or self-managed support to suit your preferences and level of involvement.
Care That Grows With You
Access a wide range of home care services that can adapt as your needs change, helping you continue living safely and independently at home.
Care That Feels Personal
No two people need the same support. That’s why our approach starts with understanding you, not simply the services you need.
We Get to Know You
Your needs, preferences, routine and goals help shape how your support is delivered.
We Keep Care Connected
Your Customer Care Manager, Support Workers and wider care team work together so your care feels coordinated and consistent.
We Adapt With You
Your needs can change over time. We’ll work with you to review your support and make changes when they’re needed.
We’re Here When You Need Us
With local teams and 24/7 assistance, you have support available beyond your scheduled services.
What life looks like with HCA
Ready to Discuss Your Home Care Options?
Whether you’re ready to arrange your home care services, or are still exploring options, we can help.
Services to Support Your Independence
From clinical care to everyday support, HCA Home Care provides reliable, personalised services delivered by qualified healthcare professionals and experienced Support Workers.
Clinical Care
Professional healthcare services delivered in your home to help you stay healthy and independent.
Services include:
Independence
Support that helps you stay active, connected and confident in your daily life.
Services include:
Everyday Living
Practical assistance with everyday tasks so you can continue living comfortably and safely at home.
Services include:
Download Your FREE Information Guide
Download Your Free GuideInside this guide, you’ll find:
- Support at Home funding options available
- Services you can access with your funding
- The benefits of choosing HCA Home Care
- How we can help maximise your funding
- Answers to FAQs about Support at Home
