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If you’re considering closing your home care business, exiting a service or location, or changing the way you deliver home care, Healthcare Australia can help you explore your options.
Whether you’re looking to transition customers to HCA Home Care or want to continue delivering services through a different model, we can work with you to understand your plans and help determine a suitable pathway forward.
Inside this guide, you’ll find:
Changing or stepping away from home care services comes with important decisions for your business, customers and team.
Our Provider Transition Guide outlines the options available through Healthcare Australia and what a supported transition could look like.
Inside the guide:
How HCA Home Care can support customers who need a new fully managed home care provider.
Explore Homecare My Way if you want to step away from managing home care funding while potentially continuing to provide services.
Understand how we can explore suitable Healthcare Australia opportunities for affected care workers and care managers.
Learn how we can work together on customer communications, service suitability, timing and continuity of care.
If you’re closing, reducing or changing your home care services, HCA Home Care may be able to provide ongoing support for affected customers.
We provide fully managed Support at Home services, including care planning, budget management, worker coordination and service delivery, with an allocated Customer Care Manager providing an ongoing point of contact.
Want to step away from managing customers’ home care funding, but continue providing their care?
Our sister brand, Homecare My Way, provides funding administration, required care management and provider oversight while customers choose and engage their preferred service providers.
Where suitable, your business may be able to remain one of those chosen providers.
You don’t need to have made a final decision before speaking with us.
Tell us what you’re considering, including the services or locations affected and your likely timeframe.
We’ll look at your customer needs, locations, workforce requirements and our capacity to determine what may be possible.
Where HCA is a suitable option, we can work with you on customer communications, handovers, timing and opportunities for affected staff.
For customers who choose HCA Home Care and whose support we can accept, we’ll confirm arrangements and coordinate the commencement of their care.
Experience across healthcare and care services nationally.
Access to an established workforce and recruitment network.
A focus on helping customers continue receiving reliable support throughout change.
Where staff are affected, we can explore suitable opportunities across Healthcare Australia.
A named HCA contact can work with you to help coordinate the agreed transition.
Whether you’re closing your home care business, exiting part of your services or exploring a different operating model, you don’t need to have everything figured out. Download our Provider Transition Guide to explore your options and understand how Healthcare Australia can support your customers and team through what comes next.
We’re here to assist you with any inquiries and provide personalised support for your needs.
Get in touch with us.
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