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Home Care and Support at Home Services

From clinical care and personal support to help with everyday tasks, HCA Home Care provides flexible services designed around your needs, routines and goals

Care centred around your needs

Services are grouped into three areas of support and can be combined or adjusted as our needs change.

Getting Started Is Simple

Our dedicated team will guide you through each stage, helping you understand your funding, choose the right services and get your HCA Home Care support underway.

1

Tell Us About Your Needs

Speak with our team about your situation, Support at Home funding and the clinical support you’re looking for.

2

Plan Your Care Services

We’ll work with you to understand your assessed needs and coordinate the HCA Home Care services included in your support plan.

3

Start Receiving Support

Once everything is in place, we’ll organise your services and stay connected to make sure your care continues to meet your needs.

Get started with HCA

Everything you need to know

Inside this guide, you’ll find:

  • What services are available
  • What is and isn’t included
  • How participant contributions are calculated
  • Real-world contribution examples

Download Services Guide

Fill in your details and receive our free Services guide

Will I Need to Contribute?

Your contribution depends on the service category, your financial circumstances and when you were approved for the service under the Support at Home Service Manual. Below provides a general guide for the Support at Home Service Manual.

Age Pension status Clinical Care Independence Everyday Living
Full pensioner 0% 5% 17.5%
Part pensioner and eligible for a Commonwealth Seniors Health Card 0% Between 5% and 50% depending on income and assets Between 17.5% and 80% depending on income and assets
Self-funded retiree 0% 50% 80%

Download the free guide for detailed contribution scenarios, worst-case arrangements and worked examples.

Ready to Discuss Your Home Care Options?

Whether you’re ready to arrange your home care services, or are still exploring options, we can help.

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From 1st February 2026 – Sign up with HCA as your home care provider and receive up to a $500 gift voucher*.
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